- 1. Introduction
At Foratech Isolation, we attach great importance to your privacy and the protection of your data. This privacy policy (the “Policy”) describes our privacy practices for the activities described below. Consistent with your rights, we inform you about how we collect, store, access and otherwise process information about individuals. In this Policy, personal data (“Personal Data”) refers to any information that, alone or in combination with other available information, can identify an individual.
We are committed to protecting your privacy in accordance with the highest level of privacy regulations. As such, we follow the obligations provided for by the regulations below:
Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation
- California’s Consumer Protection Act (CCPA) / California Privacy Rights Act (CPRA) and California Online Privacy Protection Act (CalOPPA)
- Colorado Privacy Act (CPA)
- Utah Consumer Privacy Act (UCPA)
- Connecticut Data Privacy Act (CTDPA)
- Virginia Consumer Data Protection Act (VCDPA)
Processing activities
This policy applies when you interact with us by doing any of the following:
- Use our app and services as an authorized user
- Visit one of our websites that links to this privacy statement
2. Personal data we collect
What personal data we collect
When you make a purchase, or attempt to make a purchase, we collect the following types of personal data:
This includes :
- Account information such as your name, email address, and password
- Payment information such as your billing address, phone number, credit card, debit card or other payment method
- Demographics including age, gender
- Financial information, including credit card numbers
- Any information specifically requested in clear terms on an account opening form
When you use our products and/or features, we collect the following types of Personal Data:
- Account information such as your name, email address, and password
- Payment information such as your billing address, phone number, credit card, debit card or other payment method
- Demographics including age, gender
- Financial information, including credit card numbers
- Work-related information such as your occupation, employment details
- Feedback, such as customer support or product reviews
How we collect your personal data
We collect personal data from the following sources:
From you. You may give us your Account Information, Payment Information, Financial Information, Demographic Information, Purchasing Information, Content, Feedback, Product Information, by filling out forms, using our products or services, by entering information online or by corresponding with us by mail, telephone, email or otherwise. This includes Personal Data you provide, for example, when you:
Create an account or purchase products on our website;
- Use our products or services;
- Create content through our products or services;
- Express an interest in our products or services;
- Downloading software and/or our mobile application;
- Subscribe to our newsletter;
- Complete a voluntary market study;
- Contact us with an inquiry or to report a problem (by telephone, email, social media or messaging service);
- When you connect to our website via social media;
Automated technologies or interactions:
When you interact with our website, we may automatically collect the following types of data (all described above): Device Data about your equipment, Usage Data about your browsing actions and habits, and Contact Data when Tasks completed through our website remain unfinished, such as incomplete orders or abandoned carts. We collect this data using cookies, server logs and other similar technologies. Please see our cookies section (below) for more details.
Third Parties: We may receive Personal Data about you from various third parties, including:
Device and usage data from third parties, including analytics service providers such as Google;
- Account information and payment data from social media platforms when you log in to our website using those social media platforms;
- Content from communications services, including email providers and social networks, where you give us permission to access your data on these third-party services or networks;
- Account information and payment data from third parties, including organizations (such as law enforcement agencies), associations and groups, who share data for crime prevention and detection purposes fraud and credit risk reduction; And
- Account information, payment data and financial data from technical, payment and delivery service providers.
If you provide us or our service providers with Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Policy. If you believe that your Personal Data has been provided to us inappropriately, or to otherwise exercise your rights in relation to your Personal Data, please contact us using the information provided in the “Contact Us” section below.
Device and Usage Data
When you visit a Foratech Isolation website, we automatically collect and store information about your visit using browser cookies (files that we send to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The help function of most browsers will provide information on how to accept cookies, disable them, or notify you when you receive a new cookie. If you do not accept cookies, you may not be able to use certain features of our Service and we recommend that you leave them enabled.
We also process information when you use our services and products. This information may include:
- Device ID
- IP adress
- Timestamps
- Location Information
- The individual products you view
- The web terms or searches that led you to the site
- Time zone
Data we collect from third parties
We may receive your Personal Data from third parties such as companies subscribing to Foratech Isolation services, partners and other sources. This Personal Data is not collected by us but by a third party and is subject to the separate privacy and data collection policies of the relevant third party. We have no control or influence over the way your Personal Data is processed by third parties. As always, you have the right to review and correct this information. If you have any questions, you should first contact the relevant third party to obtain further information about your personal data. If this third party does not meet your rights, you can contact the data protection officer at Foratech Isolation (contact details below).
Our websites and services may contain links to other websites, applications and services operated by third parties. The information practices of these other services, or of the social networks that host our branded social media pages, are governed by the third parties’ privacy statements, which you should consult to better understand the privacy practices of these third parties. confidentiality.
Purpose and legal basis for processing your Personal Data
We collect and use your Personal Data with your consent to provide, maintain and develop our products and services and understand how to improve them.
These objectives include:
- To deliver your product or service
- To fulfill orders, including electronic and non-electronic shipments
- Provide, develop and improve our products and services
- Deliver, maintain, debug and improve our products and services.
- Allows you to access Foratech Isolation services and create accounts.
- Organize and provide advertising and marketing
- Send you newsletters and other marketing communications about current and future products, programs and services, events, contests, surveys and promotions that we organize or that are hosted on our behalf; And
- Host events or register attendees and schedule meetings for events.
- For research and development
- For communication
When we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary for our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business, for example against fraud. Consent will be required to initiate services with you. New consent will be required if changes are made to the type of data collected. As part of our contract, if you do not give your consent, certain services may not be available to you.
International data transfer and storage
Where possible, we store and process data on servers located in the general geographic region where you reside (note: this may not be in the country where you reside). Your Personal Data may also be transferred to and maintained on servers located outside of your state, province, country or other governmental jurisdiction where the data laws may differ from those in your jurisdiction. We will take appropriate measures to ensure that your Personal Data is treated securely and in accordance with this Policy and applicable data protection legislation. Further information on these clauses can be found here: https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32021D0914
Sharing and Disclosure
—-
Legal requirement
We may use or disclose your Personal Data in order to comply with a legal obligation, in connection with a request from a public or governmental authority, or in the context of a legal or tribunal proceeding, in order to prevent loss of life or injury, or to protect our rights or property. Where possible and practical, we will notify you in advance of this disclosure.
Service providers and other third parties
We may use third party service providers, independent contractors, agencies or consultants to deliver and help us improve our products and services. We may share your Personal Data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others, but only to maintain and improve our products and services. For more information about the recipients of your Personal Data, please contact us using the information in the “Contact Us” section below.
3. Cookies
What are cookies ?
A cookie is a small file containing information that your browser stores on your device. The information contained in this file is generally shared with the site owner as well as potential partners and third parties to that business. The collection of this information may be used as part of the operation of the site and/or to improve your experience.
How we use cookies
To give you the best possible experience, we use the following types of cookies:
- Preference.
- We use preference cookies to help us remember how you like to use our service.
- Analytic. We collect analytical data about the types of people who visit our site in order to improve our service and product.
- Marketing. We share cookies with third-party advertisers and/or partners to provide you with a personalized marketing experience.
How to control your cookies
As long as the cookie is not strictly necessary, you can accept or refuse the use of cookies at any time. To change how we collect information about you, visit our Cookie Manager.
Global Privacy Control (“GPC”) is a setting you can activate in your web browser to communicate your privacy preference with respect to advertising trackers. For full details, including how to enable GPC, visit https://globalprivacycontrol.org/. Please note that this may impact the functionality of our website.
4. Retention and deletion
We will only retain your Personal Data for as long as necessary to fulfill the purpose for which the data was collected and to the extent required by applicable law. When we no longer need the Personal Data, we will delete it from our systems and/or take steps to anonymize it.
5. Merger or acquisition
If we are involved in a merger, acquisition or sale of assets, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy. Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (for example, a court or government agency).
6. How we keep your data secure
We have implemented appropriate organizational safeguards and security measures to protect your personal data against accidental loss, unauthorized use or access, modification or disclosure.
Communication between your browser and our website uses a secure encrypted connection when your personal data is involved.
We require any third party contracted to process your personal data on our behalf to put security measures in place to protect your data and to process that data in accordance with the law.
In the unfortunate event of a personal data breach, we will notify you and any applicable regulator where we are legally required to do so.
7. Your rights regarding your personal data
Depending on your geographic location and citizenship, your rights are subject to local data privacy regulations. These rights may include:
RIGHT OF ACCESS (PIPEDA, ARTICLE 15 OF THE RGPD, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)
You have the right to know whether we are processing your Personal Data and to request a copy of the Personal Data we process about you.
RIGHT OF RECTIFICATION (PIPEDA, ARTICLE 16 OF THE RGPD, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA)
You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.
RIGHT TO BE FORGOTTEN (RIGHT TO DELETION) (ARTICLE 17 OF GDPR, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)
You have the right to request that we erase the personal data we process about you, unless we need to retain the data for compliance with a legal obligation or to establish, exercise or defend legal claims.
RIGHT TO PORTABILITY (PIPEDA, GDPR ARTICLE 20, LGPD)
You have the right to obtain the Personal Data that we hold about you, in a structured electronic format, and to transmit that Personal Data to another data controller, where it concerns (a) Personal Data that you provided to us, and (b) if we process this data based on your consent or to perform a contract with you or the third party subscribing to the services.
RIGHT OF WITHDRAWAL (CPRA, CPA, VCDPA, CTDPA, UCPA)
You have the right to refuse the processing of your Personal Data for the purposes of: (1) targeted advertising; (2) sale of Personal Data; and/or (3) profiling for decisions that produce legal or similarly significant effects concerning you. Under the CPRA, you have the right to opt-out of our sharing of your Personal Data with third parties and our use and disclosure of your sensitive Personal Data for uses necessary to provide the products and services you reasonably expect.
NON-DISCRIMINATION AND NON-RETORTION (CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA)
You have the right not to be denied service or have an impaired experience for exercising your rights.
APPEAL (CPA, VCDPA, CTDPA)
You have the right to file an appeal based on our response to your exercise of any of these rights. In case you do not agree with how we resolved the appeal, you have the right to contact the Attorney General located here:
If you are based in Colorado, please visit this website to file a complaint.
If you are based in Virginia, please visit this website to file a complaint.
If you are based in Connecticut, please visit this website to file a complaint.
Withdrawal of consent
If you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, for example when you wish to opt out of marketing messages you receive from us. If you wish to withdraw your consent, please contact us using the information at the bottom of this page.
How to exercise your rights
You may request to exercise any of these rights in relation to your personal data by sending the request to our Privacy Team using the form below.
For your own privacy and security, at our discretion, we may ask you to prove your identity before providing the requested information.
8. Changes
We may modify this Policy at any time. If we make changes to this policy, we will post an updated version of this policy on this website. When you use our services, you will be asked to review and accept our Privacy Policy. In this way we can register your acceptance and notify you of any future changes to this Policy.
9. Contact us
To request a copy of your information, unsubscribe from our email list, request deletion of your data, or ask a privacy question, we have a simple process in place:
Make a data request
Write to us at:
Data Protection Officer of Foratech Isolation
96 Chemin de la Rivière-Delisle N, Coteau-du-Lac, QC J0P 1B0
Last updated: 10047/2023
